Self Service Manager Personal Payment Methods Error: "You cannot update the personal payment method, since future payment processes exist for this payment method" (Doc ID 2028237.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

The payroll process for the upcoming pay period has not been run, yet employees on the self service page are getting the following error when they submit updates to their payment method/bank details:

"You cannot update the personal payment method, since future payment processes exist for this payment method"


How can employees make changes to their payment method/bank details?
 

Solution

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