CUSTOM Property Set Didn't Remove the Glog Mail Logo Properties

(Doc ID 2028282.1)

Last updated on MAY 19, 2018

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Oracle Transportation Management - Version 6.3.4 to 6.4.1 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

You want to remove the logo from the outgoing email sent from OTM. However, when you add the lines to remove the glog.mail.logo.* properties in CUSTOM property set.

You are still seeing the properties in the properties servlet and the email still have the logo.

The Followinghave been completed
1. Login as DBA user and add the lines to CUSTOM property set to remove the glog.mail.logo.* properties
2. Saved the CUSTOM property set and go to Property server, still seeing the glog.mail.logo.* properties.
3. The mail logo property still working and embedded the logo to the mail.

Removed the properties from properties servlet, but we afraid that they will be set again after the system bounce.

Cause

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