Unable Review: voided document history ‘void Unused Payment Documents’ For Internal Bank Accounts (Doc ID 2028361.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cash Management - Version 12.0.0 to 12.2.4 [Release 12 to 12.2]
Information in this document applies to any platform.

Goal

Where are we expected to see the voided document history?

voiding action under 'Skipped Documents' no voided document history available

Payment Document has two options to review:
Skipped Documents
Unused Documents

Both of these have process action to: VOID Document> void skipped document or
void unused document:

a) Documents that are skipped during payment batch process are visible under
'Skipped documents'
b) We have option to select these documents and click 'Void Skipped
Documents' button, which actually voids them
c) However after voiding, the documents disappear. Its not visible anywhere
d) We have ability to void these documents using 'Unused documents' option.
After clicking 'Void Unused Documents', page provides ability to enter 1)
From Document Number 2) To Document Number and 3) Void Date
e) After voiding, the documents history is visible
So as indicated in (c), if the voiding action is taken under 'Skipped
Documents' option, where are we expected to see the voided document history?

voiding action taken under 'Skipped Documents'.
 

Solution

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