Workflow Mailer - Workflow Notification URL Attachment Not Opening In New Window When 'Frame Target' Option Is Set From A 'URL Attachment' Item Attribute (Doc ID 2028495.1)

Last updated on JULY 10, 2015

Applies to:

Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Mailer

ACTUAL BEHAVIOR
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Workflow notifications are customized by adding a new 'URL Attachment' item attribute, and the 'Frame Target' option for the item attribute has been changed to 'Open in a New Window'.

However, when a user clicks on the notification URL, the attachment still opens in the same browser window.

EXPECTED BEHAVIOR
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When the 'Frame Target' Item attribute option is changed to 'New Window', clicking on the URL in the notification should open in a new window.

STEPS
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The issue can be reproduced at will with the following steps:
1. Edit any Workflow Item using Workflow Builder.
2. Add a new Item attribute for URL, and set Frame Target option to 'New Window'.
3. Save and trigger the workflow.
4. On receiving the notification, try accessing the URL.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:


Due to this issue, users cannot open the URL attachment in separate window.

Cause

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