Workflow Mailer - Workflow Notification URL Attachment Not Opening In New Window When 'Frame Target' Option Is Set From A 'URL Attachment' Item Attribute

(Doc ID 2028495.1)

Last updated on JULY 10, 2015

Applies to:

Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Workflow Mailer

Workflow notifications are customized by adding a new 'URL Attachment' item attribute, and the 'Frame Target' option for the item attribute has been changed to 'Open in a New Window'.

However, when a user clicks on the notification URL, the attachment still opens in the same browser window.

When the 'Frame Target' Item attribute option is changed to 'New Window', clicking on the URL in the notification should open in a new window.

The issue can be reproduced at will with the following steps:
1. Edit any Workflow Item using Workflow Builder.
2. Add a new Item attribute for URL, and set Frame Target option to 'New Window'.
3. Save and trigger the workflow.
4. On receiving the notification, try accessing the URL.

The issue has the following business impact:

Due to this issue, users cannot open the URL attachment in separate window.


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