Tax Only Credit Memo Errors - This Action Has Been Blocked to Avoid Inaccurate Accounting Entries
(Doc ID 2029104.1)
Last updated on MAY 01, 2018
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
You are attempting to create a Credit Memo against and invoice, where only tax remains (and the amount is less than 1), and receive the following error:
This action has been blocked to avoid invalid accounting entries. Please contact Oracle Support.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions
- Query the Invoice to be credited
- Click Actions > Credit
- Credit the Invoice having only tax amounts remaining with amounts less than 1
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!