BI Publisher 11.1.1.7 - BIP Personal Preferences Under The 'My Account' Pop-up Are Blank Under The 'Signed In As' Link For Certain User Accounts (Doc ID 2029696.1)

Last updated on OCTOBER 04, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.x to 11.1.1.7.x [Release 11.1]
Information in this document applies to any platform.

Symptoms

When a user needs to edit personal preferences (like Report Locale, Timezone, etc) they right click on the 'Signed In as Username' link, and then select 'My Account'.

The below screenshot show personal preferences displayed correctly:

Cause

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