Task Owner not Assigned for Automatic Tasks from the SR for Territories created in 11i. (Doc ID 2029722.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Territory Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Service Request Form

Task Owner not Assigned for Automatic Tasks from the SR for Territories created in 11i.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. SR Form
2. Task Tab

task owner is not assigned using the expected territory.

 

Cause

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