Only 1 Item Caterogy Works As Transaction Trigger While The Others Are Ignored (Plans Are Not Getting Triggered) (Doc ID 2030008.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quality - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On QA - Oracle Quality, 12.1.3 version, Transaction Integration

ACTUAL BEHAVIOR
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When trying to enter quality results against WIP Move Transaction from MES (Manufacturing Execution System), having 2 qa plans valid based on the item category trigger (both categories on the same category set), only 1 of the 2 qa plans is being fetched.

EXPECTED BEHAVIOR
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Expecting both qa plans to be fetched in the plans list.

STEPS
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The issue can be reproduced at will with the following steps:
1. Inventory > Items > Master Items > Assigned 2 categories from the same category set for an assembly item
2. System Administrator > Profile > System: Assign the item category to QA:Quality Category Set profile option at Site level
3. Define 2 collection plans and relate them to Move Transaction transaction type each having transaction trigger one of the 2 categories assigned in step 1.
4. Work in Process / MES Operator > Move Transaction > Quality Plans. Only 1 QA plan is displayed.

Cause

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