Multi-Fund Accounting Not Picking Correct Remittance Account (Doc ID 2030024.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are having multiple balancing segments for invoices but use only one (1) bank account for receipts.
When you create a Receipt, in particular sequence, you are getting an unbalanced journal.

Steps to Reproduce:
Create a Invoice with Balancing Segment XXX & YYY
Create a Post Dated receipt with Bank account having Segment ZZZ.

Receipt Activity Sequence is
Receipt Creation > Enter Customer Information > Apply the receipt to Invoice having Balancing Segment XXX & YYY > Remit the Receipt.

Create Accounting in Draft mode and check the journal. System is not creating one line and picking Remittance Account as per Bank Definition.
It should pick the account based on Invoice Balancing Segment and must have 2 lines. How can I achieve this?

Cause

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