UPK: Unable to log into User Import Utility (Doc ID 2030061.1)

Last updated on MAY 18, 2017

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

Unable to log into the KCenter user import utility

ERROR
---------------
Login failed to authenticate to the server. Please verify the server url, username, password, and workgroup

STEPS
---------------
The issue can be reproduced with the following steps:
1: Launch the user import utility
2: Attempt to log into KCenter
 
IMPACT
---------------
This prevents users from logging into the KCenter user import utility


Cause

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