Last updated on AUGUST 25, 2017
Applies to:Oracle Human Resources - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, API/Engine
When one of the approvers approves a transaction (Documents of Record), the data does not get committed to the database and the requestor gets a notification with the following errors:
Application Error has occurred in your process Documents of Record performed on Test, 20Mar
The changes were not applied because ORA-01403: no data found
The output from wfstat.sql shows the following errored activity (see wfstat.txt):
**** Errored Activities
HR_HR_COMMSYSERR_V4_NTF #EXCEPTION WFNTF_ROLE
3205: 'email@example.com' is not a valid role or user name.
The issue can be reproduced at will with the following steps:
1. Set up AME rule
2. Initiate a transaction requiring approval (Documents of Record)
3. Have one approver from the approver group approve the transaction.
The error occurs.
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