Teachers Periodic Returns 2015 Process Errors If There Is No Email Address (Doc ID 2031114.1)

Last updated on JULY 13, 2016

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When attempting to generate the teachers pension ASR extract (PQP GB TP Type 1 - Teachers Periodic Returns 2015( England and Wales ) ), the following error occurs:

PAY_GB_230404_EMAIL_MISSING (TOKEN1=120572)

ORA-01086: savepoint 'CUR_TRANSACTION' never established in this session or is invalid
ORA-06512: at "APPS.BEN_EXT_PERSON", line 4650
ORA-20001: ORA-6503 occurred at line 22 of formula PQP_GB_TP4_TEACHERS_APPOINTMENTS

Cause: Whilst executing PL/SQL, an Oracle error occurred. The line number and line position, are given where available

Action: Please refer to your system administrator.

BEN_91872_EXT_NO_DTL_ERR

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Apply patch 21032266
2. Find a terminated employee, and ensure that they don't have an email address present
3. Process the extract
4. Review the archive results.

Cause

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