How To Drop Tasks Loaded By Other Users In Mobile Applications

(Doc ID 2031324.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Warehouse Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Goal

There are situations where a user has loaded a task and accidentally the connection has dropped or the user logged out of the screen. This leaves the task in Loaded status. When the task is in a loaded status it can not be reassigned to any other user. To unload the task you need to be logged in as the same user. Once you unload the task, the task can be re-assigned.

What do you do if the user is not available? Below solution shows steps that you can do to progress the task.
 

Solution

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