Delete Button is Unexpectedly Enabled when the Coverage is Standard Coverage and not Customized
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Entitlements & Coverages Delete button is enabled when the coverage is standard coverage and not customized
Navigation: service contracts launch pad > contract header form > lines >effectivities>details.
Delete button is enabled when the coverage is standard coverage and not customized.
This is allowing users to delete coverage and it is altering standard coverage template.
Did not expect Coverage to be deleted if the coverage is standard.
Steps to Reproduce:
1. Navigation: service contracts launch pad
2. contract header form
3. lines > effectivities >details.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms