Item Code At Sales Order Line Remains Same But ORDERED_ITEM Record Gets Updated In OE_ORDER_LINES_ALL (Doc ID 2032035.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When changing the item number on a sales order line, the new item is saved to the data base but the original item is still visible on the line. The issue occurs every time an item is changed.

Cause

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