Cannot Choose Category That Contains Item As A Parent Category (Doc ID 2032655.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog items

ACTUAL BEHAVIOR
---------------
In PIM (Product Information Management), Category that contains item as a parent category cannot be found by the users.

 


EXPECTED BEHAVIOR
-----------------------
Expect to be able to find parent category in PIM.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to: Development Manager
2. Navigate to: Item Catalog > Browse Catalog
3. Switch to a specific category
4. Click on Update button.
5. See no default category.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, many business processes like Order Management, Inventory and Purchasing activities are affected.

Cause

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