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Unexpected Error when Query Case Folder by Party Name or Party Number on Analysis Tab (Doc ID 2032968.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Credit Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

You are attempting to search for a Party Name, for the Case Folder, in the Analysis Tab and receive the following error:

ERROR
-----------------------
## Detail 0 ##
java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.AR_MO_GLOBAL_CACHE", line 55
ORA-06512: at "APPS.ARP_STANDARD", line 3021
ORA-06512: at "APPS.AR_CMGT_PARTY_SEARCH", line 156
ORA-06512: at line 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change the search to be for Party Name and enter a value and get the error.
2. This is the same for Party Number.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search for the case folder by party name or party number.

Cause

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