R12: AP/CE: Unable To Create New Bank Branch - the "Country" Field Becomes Null (Doc ID 2033011.1)

Last updated on DECEMBER 09, 2015

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to create bank branch
the following error occurs.

ERROR
-----------------------
A value must be entered for "Country"

The quick Select button does not work. When users manually enter the Country and Navigate to bank column, the country becomes NULL.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create a bank branch

Try to select the country using quick select button. It does not work.

Manually Enter country


Cause

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