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'Request Information' is Not Considered as Response with Voting Method 'First Responder Wins' (Doc ID 2033485.1)

Last updated on JUNE 08, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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An approval group has been set up with voting method 'First Responder Wins'.  When one of the approvers (e.g. Approver1) requests for more information through the approval notification, the notifications with the other approvers in the approval group still show as 'Pending'.

The other approvers can still take action against the document although Approver1 has not received an answer yet to his request for information.

EXPECTED BEHAVIOR
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As long as Approver1 has not received an answer it is expected that the 'Pending' notifications with the other parallel approvers are closed/deleted, so that they are not able to respond to it.

Cause

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