Work Orders Without Labor Cost (Doc ID 2033684.1)

Last updated on APRIL 08, 2025

Applies to:

Symptoms

Work orders without labor cost -> there are many work orders completed and labor applied but the cost of labor equal Zero in Work Order Value Summary form (no pending/error transactions for this exist)

Since work order has transactions with cost associated should be able to see relevant cost in Work Order Value Summary form (Actual Labor Cost)

The issue can be reproduced at will with the following steps:
1. create work order
2. charge resources apply cost
3. complete work order, transactions costed but not actual labor cost presented in Work Order Value Summary form

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.