Work Orders Without Labor Cost

(Doc ID 2033684.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cost Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, COST

ACTUAL BEHAVIOR
---------------
Work orders without labor cost -> there are many work orders completed and labor applied but the cost of labor equal Zero in Work Order Value Summary form (no pending/error transactions for this exist)

EXPECTED BEHAVIOR
-----------------------
Since work order has transactions with cost associated should be able to see relevant cost in Work Order Value Summary form (Actual Labor Cost)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create work order
2. charge resources apply cost
3. complete work order, transactions costed but not actual labor cost presented in Work Order Value Summary form


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms