Google Maps No Longer Displays Resource Trip (Doc ID 2033697.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Field Service Map

Actual Behavior

Find when reviewing the resource trip in Google Maps the trip is not showing

Expected Behavior

Expect to see the trip displayed on the map

Steps To Reproduce

  1. 1(R)Dispatch Center>Plan Board>Right Click on a Resource Name
  2. Select "View Resource Trip on Google Map"
  3. Map Opens and a Single Pin is shown - no trip visible.



Cause

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