Error: Learner Has Not Completed The Mandatory Prerequisites (Doc ID 2034517.1)

Last updated on NOVEMBER 10, 2016

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



On : 12.1 HRMS RUP6 version, Catalog Admin

The learner has not completed the mandatory prerequisites.

A user tries to enroll into the  Part B Course however when they click the Apply button it brings back an error message.

The learner has not completed the mandatory prerequisites.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1.  Learner received "The learner has not completed the mandatory  prerequisites." error when they try to enroll into a class, though learner has completed an online class which is part of the prereq course.

 

Note: A course is said to be completed if a learner has:

 

Changes

FOLLOWING PATCHES WERE APPLIED:

Patch 17966882 - STATUS MISSING FOR INSTRUCTOR LEAD COURSES IN ADMIN LEARNING HISTORY SCREEN

Patch 17042251 - CERTIFICATION SHOWS AS COMPLETED WHILST COURSES SHOW NOT ATTEMPTED

 

Cause

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