UNABLE TO APPROVE PO CREATED FOR GLOBAL BPA - ERROR "SQLERRM = USER-DEFINED EXCEPTION" (Doc ID 2034862.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India PO Localizations

When attempting to approve the PO, the following error occurs.

ERROR
-----------------------
An unexpected error has occurred. Please contact your system administrator.;SQLERRM = User-Defined Exception

STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Create the Global BPA
2. Create the Purchase Order
3. Assign IL Taxes
3. Approve the Purchase Order

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to approve the purchase orders

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms