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Work Order Advanced Search Page Going Blank (Doc ID 2035748.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Work Execution

ACTUAL BEHAVIOR
---------------
When user attempts to open work order advanced search, a blank page is displayed.

In About this page > BUG Report following is visible:

Error Stack:
## Detail 0 ## java.lang.NullPointerException java.lang.NullPointerException

 


EXPECTED BEHAVIOR
-----------------------
Expect to see the page displaying search criteria

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Maintenance Super User > select organization
2. Open Work Order tab> press Advanced Search button > page is empty



Cause

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In this Document
Symptoms
Cause
Solution
References


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