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Unable To Update Shipping Instructions In Picked Sales Order Lines (Doc ID 2035764.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to update shipping instructions in the sales order lines that have been already picked,
the following error occurs.

ERROR

You are not allowed to Update Shipping Instructions


STEPS
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Sales Orders > Query Order
3. Navigate to line level
4. Try to update the Shipping Instructions on a picked line > results in error
Requirement is:
After Picking, the shipping instructions must be updated to capture related information to be printed in the invoice required by the customer

 

Cause

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In this Document
Symptoms
Cause
Solution


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