Unable To Update Shipping Instructions In Picked Sales Order Lines
Last updated on SEPTEMBER 20, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Transaction Entry
When attempting to update shipping instructions in the sales order lines that have been already picked,
the following error occurs.
'You are not allowed to Update Shipping Instructions'
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Sales Orders > Query Order
3. Navigate to line level
4. Try to update the Shipping Instructions on a picked line > results in error
After Picking, the shipping instructions must be updated to capture related information to be printed in the invoice required by the customer
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