My Oracle Support Banner

'Read Only' Responsibility Has Function 'View Delivery Details' error: Function not available to this responsibility (Doc ID 2035767.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

When attempting to open 'View Delivery Details' while using a Read Only responsibility,
the following error occurs.

ERROR
Function not available to this responsibility.
Change responsibilities or contact your System Administrator.

STEPS
1. Inquiry Only Order Management Responsibility
2. Sales Orders > Query Order 
3. Navigate to line level
4. On a closed line: Right Click > Actions > View Delivery
5. The delivery displays
6. Click on 'View Delivery Details' > results in error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.