'Read Only' Responsibility Has Function 'View Delivery Details' error: Function not available to this responsibility

(Doc ID 2035767.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Transaction Entry

When attempting to open 'View Delivery Details' while using a Read Only responsibility,
the following error occurs.

Function not available to this responsibility.
Change responsibilities or contact your System Administrator.

1. Inquiry Only Order Management Responsibility
2. Sales Orders > Query Order 
3. Navigate to line level
4. On a closed line: Right Click > Actions > View Delivery
5. The delivery displays
6. Click on 'View Delivery Details' > results in error


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