My Oracle Support Banner

Error: OKS_COPY_INCOMPATIBLE_ORG when Trying to Partially Copy Service Contracts (Doc ID 2035978.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,
Getting Error message OKS_COPY_INCOMPATIBLE_ORG when trying to partially copy contracts on Copy Contracts form.

ERROR
-----------------------
OKS_COPY_INCOMPATIBLE_ORG

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to Service Contracts Manager responsibility -> Administration -> Launch Contracts

2. Search for the contract and right click and open Copy Contracts form

3. Choose the line to be copied and click on submit.


Changes

 Issue happens after Patch 20587181:R12.OKS.B was applied

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.