Order Header Salesperson Defaulting Rule not Working for New Accounts
(Doc ID 2036173.1)
Last updated on FEBRUARY 15, 2019
Applies to:Oracle Order Management - Version 18.104.22.168 and later
Information in this document applies to any platform.
On Oracle Applications 12.1.3 version when entering a new sales order in upgrade environment the salesperson defaulting on an order for a new customer is giving the note 'validation failed for the field - salesperson'.
The problem is only occurring for customers created after upgrade and having pre-upgrade salesperson assigned to them.
'validation failed for the field - salesperson'
The issue can be reproduced at will with the following steps:
1. OM Responsibility ->
2. Select sales order form->
3. Create new sales order for customer created after upgrade.
4. Salesperson defaults and error is received.
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