My Oracle Support Banner

Fulfillment Acceptance Action Value Defaults to Reject Versus Accept on the Order Information Portal (Doc ID 2036497.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Fulfillment


The Order Information Portal (OIP) form used to default Fulfillment Acceptance action value was "Accept" and now the default value has been changed to "Reject" automatically.  

As a result of this defaulting, the fulfillment acceptance can be mistakenly rejected.

 

In Order Organizer > Query Sales Order >  Lines tab > Place cursor on the line >

Actions > Fulfillment Acceptance > The OIP page is launched > Default value for the line for Fulfillment Acceptance is ''Reject''

  

 To check the default default listing run the sql below:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.