Fulfillment Acceptance Action Value Defaults to Reject Versus Accept on the Order Information Portal

(Doc ID 2036497.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Fulfillment

The Order Information Portal (OIP) form used to default Fulfillment Acceptance action value was "Accept" and now the default value has been changed to "Reject" automatically.

As a result of this defaulting, the fulfillment acceptance can be mistakenly rejected.

In Order Organizer > Query Sales Order > Lines tab > Place cursor on the line >

Actions > Fulfillment Acceptance > The OIP page is launched > Default value for the line for Fulfillment Acceptance is ''Reject''

To check the default default listing run the sql below:

Changes

Cause

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