Fulfillment Acceptance Action Value Defaults to Reject Versus Accept on the Order Information Portal
(Doc ID 2036497.1)
Last updated on SEPTEMBER 05, 2019
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Fulfillment
The Order Information Portal (OIP) form used to default Fulfillment Acceptance action value was "Accept" and now the default value has been changed to "Reject" automatically.
As a result of this defaulting, the fulfillment acceptance can be mistakenly rejected.
In Order Organizer > Query Sales Order > Lines tab > Place cursor on the line >
Actions > Fulfillment Acceptance > The OIP page is launched > Default value for the line for Fulfillment Acceptance is ''Reject''
To check the default default listing run the sql below:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |