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R12 E-Business Suite Technology Stack OID / SSO Login Fails Due To Error 'Guest user/pwd does not exist or match: GUEST/ORACLE' After PSU Patch (Doc ID 2036519.1)

Last updated on JULY 26, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.1.3 Applications Technology Stack, IAS for Applications Technology issues

 

 

 

 

 



Users unable to login to the application, and when attempting to login the following errors are reported in the log files:

15/07/20 14:13:32.570 html: chain failed
javax.servlet.ServletException: java.lang.RuntimeException: Guest user/pwd does not exist or match: GUEST/ORACLE
       at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:899)
       at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:816)
       at _AppsLocalLogin._jspService(_AppsLocalLogin.java:307)
       at com.orionserver[Oracle Containers for J2EE 10g (10.1.3.5.0) ].http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
       at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
       at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)



The issue can be reproduced at will with the following steps:

1. Restart the system after 2015 PSU patching.

2. Login to E-Business Suite.

Changes

2015 PSU patching was performed and/or other system updates were completed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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