Purchase Order Remains Stuck In Pre-approved Status: po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

(Doc ID 2037122.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Purchasing - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Approvals - Req, PO

When attempting to approve a Purchase Order (PO) which has been already approved and then has been modified, the PO remains in pre-approved status due to the following error.

Activity (Display Name) Result Error_Name Error_Message Error_Stack
-----------------------------------------------------------------------------------
APPROVE_PO (Approve The PO) #EXCEPTION 1 User-Defined Exception Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.APPROVE_DOC, POAPPRV, 82562-180941, 218091, RUN)

Item Attribute: SYSADMIN_ERROR_MSG shows:

po.plsql.PO_DOCUMENT_ACTION_AUTH.approve:90:archive_po not successful - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

Cause

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