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Unexpected Error During EBS Configuration Steps For Accounting Hub Reporting Cloud Service (Doc ID 2037259.1)

Last updated on JANUARY 21, 2021

Applies to:

Oracle General Ledger - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : EBS 12.2.4
Unexpected error when doing the EBS setup steps for the Accounting Hub Reporting Cloud Service.

ERROR
-----------------------
'You have encountered an unexpected error. Please contact the System Administrator for assistance. Click here for exception details.'
FND log show error

Exception when invoking web service - oracle.apps.fnd.wf.bes.InvokerException: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000001359004 ] in GlXfrSourceSystemEOJBO-GL:::GL_XFR_JRNLSRC_UNIQUE: <MESSAGE><NUMBER>GL--1</NUMBER><TEXT>GL-GL_XFR_JRNLSRC_UNIQUE</TEXT><CAUSE>The message, GL-GL_XFR_JRNLSRC_UNIQUE, can not be accessed.</CAUSE><ACTION>Report this problem to an administrator.</ACTION><DETAILS>GL-GL_XFR_JRNLSRC_UNIQUE</DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-27014: Attribute JeSourceKey in GlXfrSourceSystemEO is required.
    at oracle.apps.fnd.wf.bes.WebServiceInvokerSubscription.invokeService(WebServiceInvokerSubscription.java:820)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In EBS go to Setup -> Other -> Accounting Hub Cloud Service
2. Entered the Cloud URL, Username and password.
3. Select the top revenue account, the top cost of sales account, the top operating expenses account and Click on Next
4. Select ledgers and click on Apply. The error page appears.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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