My Oracle Support Banner

Release 12.2.4 - IL Tax Details Form In Payable Is Grayed Out (Doc ID 2037271.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India AP Localizations

ACTUAL BEHAVIOR
---------------
Tools > IL Tax Details is Grayed out

EXPECTED BEHAVIOR
-----------------------
Expects the IL Tax details to be Enabled

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice Header, Lines and Distribution
2. Navigate to Tools > IL Tax Details
3. Observed it is grayed out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create AP Invoice and pay it to vendors

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.