Evaluation Player : Label Button Unreadable or Displayed twice With Internet Explorer 11 (IE11) (Doc ID 2037438.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version,


The customer is using EBS 12.1.3 and having display issues with Oracle Learning Management (OLM) since their users have started using Internet
Explorer 11 (IE11). In order to be compatible with IE11 they have to apply patch Patch 18936791:R12.FWK.B.delta.4 plus some prerequisite and some post patches
according to Doc Id 389422.1.  All of the IE11 patches have been installed proactively.

However customer is still have issue OLM evaluation pages:
(/oracle/apps/ota/player/assessment/webui/UserAsmtEnrollmentPG - label unreadable and displayed twice ).

The customer is using both Scorm 1.2 and Scorm 2004 content.


ACTUAL BEHAVIOR
---------------
When Learner click on Evaluate or sign the Evaluation label unreadable and displayed twice.

EXPECTED BEHAVIOR
-----------------------
When Learner click on Evaluate or sign the Evaluation label readable and displayed once.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Learner Self-Service
2. Learner Home, Enrollments, class name CSL RUP6 ; Evaluate or sign
3.Buttons have display problems. Click on "finish evaluation"
4.Buttons have display problems. Click on last button (label unreadable and displayed twice)


 

Cause

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