Receipt Register Report Showing Applied Receipts as Unapplied (Doc ID 2037707.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Reduce receipt amount after On Account application so unapplied balance becomes 0.00, this leaves the receipt in UNAPP status. Such receipts are showing under Unapplied bucket instead of Applied bucket on Receipt Register.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


Navigation: Receipts>Receipts
1. Create Receipt Rct1 , Amount= $300
2. Apply $100 to invoice. Unapplied balance at this time is $200.00
3. Apply $100 On Account, Unapplied balance at this time is $100.00 which is correct.
4. Reduce the receipt amount from $300 to $200 so unapplied balance is $0.00

Receipt is fully applied at this point but ar_cash_receipts.status remains "UNAPP"

Run Receipt register, receipt shows under Unapplied bucket which is incorrect.  This receipt should show under Applied bucket.


Cause

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