R12.2 Sales Order Tax Amount Changed To 0 When Order Line Is Split In Shipping Transactions (Doc ID 2037816.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version


ACTUAL BEHAVIOR
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On splitting a delivery , sales order line is split. For a split sales order lines tax amount is becoming zero

EXPECTED BEHAVIOR
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For a Split lines , India Localization Taxes shouldn't become zero

STEPS TO REPRODUCE
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1. Sales Order is created and booked with taxes.
2. In Shipping transactions the Line is Split and Ship Confirm is done for one line
3. When checked for Tax amount in Sales Order, it is changed to 0 for both the split lines

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot split deliveries and causing incorrect tax calculation

Cause

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