Claim - Accrual Search - Current Year - Does Not Show Results (Doc ID 2038006.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Trade Management User > Claim > Promotional tab > Accrual Search > Current Year, does not return any results as expected.  We do see Accrual data if using All Years in the Search.

Problem Description
------------------------
1. Create Offer and create accrual.
2. Create claim
3. When we verify Under Promotional tab, we do not see any Accruals.
4. When we search by expanding 'Accrual Search' window/area, with Period = Current Year, the search does not return any results.
5. When we search with Period = all Years, it shows results.

Cause

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