Claim - Accrual Search - Current Year - Does Not Show Results

(Doc ID 2038006.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.


Trade Management User > Claim > Promotional tab > Accrual Search > Current Year, does not return any results as expected.  We do see Accrual data if using All Years in the Search.

Problem Description
1. Create Offer and create accrual.
2. Create claim
3. When we verify Under Promotional tab, we do not see any Accruals.
4. When we search by expanding 'Accrual Search' window/area, with Period = Current Year, the search does not return any results.
5. When we search with Period = all Years, it shows results.


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