Allocate Checklists And Tasks Process Ending With Error: "ORA-20001: BEN_92308_OBJECT_NOT_FOUND"
(Doc ID 2038084.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Human Resources - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Allocate checklists and tasks process ending with error but checklist functionality is working as expected.
ERROR
ALLOCATECKL module: Allocate checklists and tasks process
+---------------------------------------------------------------------------+
Current system time is 04-MAY-2015 13:45:53
+---------------------------------------------------------------------------+
**Starts**04-MAY-2015 13:45:53
A benmngle caching error has occurred in the routine ben_person_object.set_per_object.
Contexts at the time of the error are:
Person ID: 668,
Business Group ID: 81,
Effective Date: 15-SEP-2008.
A common reason for this error is the person is not in the
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Allocate Tasks Process Started
Allocate Tasks Process Errored
ORA-20001: BEN_92308_OBJECT_NOT_FOUND: N, PROC, ben_person_object.set_per_object, N, PERSON_ID, 668, N, BUSINESS_GROUP_ID, 81, N, EFFECTIVE_DATE, 15-SEP-2008 -20001
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+--------------------------------------------------------------------------
+---------------------------------------------------------------------------+
Current system time is 04-MAY-2015 13:45:53
+---------------------------------------------------------------------------+
**Starts**04-MAY-2015 13:45:53
A benmngle caching error has occurred in the routine ben_person_object.set_per_object.
Contexts at the time of the error are:
Person ID: 668,
Business Group ID: 81,
Effective Date: 15-SEP-2008.
A common reason for this error is the person is not in the
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Allocate Tasks Process Started
Allocate Tasks Process Errored
ORA-20001: BEN_92308_OBJECT_NOT_FOUND: N, PROC, ben_person_object.set_per_object, N, PERSON_ID, 668, N, BUSINESS_GROUP_ID, 81, N, EFFECTIVE_DATE, 15-SEP-2008 -20001
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+--------------------------------------------------------------------------
STEPS
The issue can be reproduced at will with the following steps:
Navigation: Processes and Reports --> Submit Request --> Request Name: Allocate checklists and tasks process
Cause
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In this Document
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| Cause |
| Solution |
| References |