Why is the Error AHL_UMP_SR_ALREADY_ASSND Raised When Changing the NR Status to 'Cancelled' ? (Doc ID 2038234.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

For a Non-Routine (NR) which is not associated to a Visit,  need to know why the error AHL_UMP_SR_ALREADY_ASSND (below) is being raised when changing the NR to 'Cancelled' ?

"Cannot change the status since the service request has already been assigned to a visit"
 

Solution

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