Cost Update In Final Mode Runs Forever i.e. the Process Hangs

(Doc ID 2038286.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Process Manufacturing Financials - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Cost Update Process

ACTUAL BEHAVIOR
---------------
Request of 'Cost Update' in final mode keeps running and hangs.

EXPECTED BEHAVIOR
-----------------------

That it completes within one hour.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade 12.1.1 to 12.2.4
2. In OPM Financials>Submit Cost Update in Final Mode

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the period close on time because costs cannot be generated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms