R12: OIE: Duplicate Expense Paid Notifications Are Sent (Doc ID 2038388.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Internet Expenses - Version 12.2.3 and later
Information in this document applies to any platform.
Payment Notification
credit card
direct deposit
Trigger AP_SSE_NOTIFY_EMPLOYEE

Symptoms

On : 12.2.3 version, Approval Workflow & Builder Issues

For Expenses related to the credit card transactions, duplicate notifications are sent to the user after payment is made in Payables through a direct deposit.

EXPECTED BEHAVIOR
-----------------------
A single Notification should be sent to the user.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter an ER with credit card transactions
2. Submit the concurrent request for Expense Report Export
3. Within the Payables application approve then pay the invoice in question.
4. Note that two notifications are sent to the user that the expense has been paid.


Cause

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