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Unable To Switch User In Worklist (Doc ID 2038832.1)

Last updated on OCTOBER 01, 2018

Applies to:

Oracle Workflow - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Workflow Administration

Scenario 1 : When attempting to switch worklist the following errors can occur


ERROR

Error: Access to Parsons, Jonathan Worklist has been revoked.
Error: You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Home to proceed.

 

Scenario 2 :

 

Switching user with users having an @ symbol in their Username was causing an error for which customer applied patch 20924472 which allows the usage of @ in the username.

Post that switch user caused the below error while accessing the worklist

 


ERROR 

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01422:
exact fetch returns more than requested number of rows
ORA-06512: at "APPS.WF_NOTIFICATION", line 5227
ORA-06512: at line 1

 

 

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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