UPK: SSO Authentication and Multiple Workgroups Does Not Display Correct Title in Knowledge Path (Doc ID 2038979.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms



ISSUE STATEMENT
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Upgraded from 11.1. to 12.1.0.1.   Multiple Workgroups in Knowledge Center are showing the same list of titles despite only some being assigned to one, and the others being assigned to the other workgroup
 
 
STEPS
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The issue can be reproduced with the following steps:
1. Log into Knowledge Center
2. Click on Manager
3. Click on Knowledge Paths
4. View the list of Knowledge Paths for the selected Workgroup (as seen in the Top left corner)
5. Change the Workgroup using the drop down
6. The list of Knowledge Paths does not change (Shows Knowledge Paths of Master Workgroup)
 


Cause

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