Not Able To Assign Location To Lease When Customer Is Assigned To the Lease at Lease Header (Doc ID 2039085.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Property Manager - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Not able to assign location space (Type = Building or Office or Floor)  to lease when customer is assigned to the lease at Lease Header
In some cases Floor errors but Buildings or Offices do not; in other Building or Office error but Floor does not.

ERROR
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"Decision": "This location has no space available. The location may have no vacant area available or the assignable area of this location may be 0. If you continue creating this tenancy, a space assignment with 0 assigned area will be created. Do you want to continue?

STEPS
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The issue can be reproduced at will with the following steps:
1. Create new revenue lease
2. Select the customer in the header
3. Try to attach a location

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot attach locations when customer is used in the header.

Cause

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