CRM DASHBOARD: CUSTOMER COUNTRY INFORMATION Is NOT SHOWN IN PEOPLETABLE FOR THE PEOPLE VIEW. (Doc ID 2039142.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Sales - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Sales Dashboard

ACTUAL BEHAVIOR
---------------
On Sales Dashboard, the Country is not displayed correctly for the People view.

Issue does not happen for all countries but only for some, eg Congo.

Similar issue reported for the Organization view in <Note: 1929680.1> : Sales Dashboard: Customer Country Information Not Shown In Organizations Table For Some Countries


EXPECTED BEHAVIOR
-----------------------
Country displays correctly for all Countries.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

>(R) Sales user
> Personalized to render the People view, on the sales dashboard page
> Open My people (Sales team) view, noticed some records missed the Country value

Cause

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