When Creating A New Instance, The Category LOV Shows Duplicate Records (Doc ID 2039279.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Installed Base - Version 12.2.3 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When creating an Instance in Install Base, the Category LOV shows duplicate values.

EXPECTED BEHAVIOR
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Expect the LOV to show one row for each unique entry

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigation: Oracle Install Base Agent User >> Item Instance >> Item Instances >> Click on the 'Create' button

2. Enter the Organization ID

3. Enter a Category and click on the LOV (magnifying glass)

4. Observe that there are multiple lines for the same Category


Cause

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