WF Notification Opens Web Browser Instead Of Email Template
(Doc ID 2039609.1)
Last updated on FEBRUARY 22, 2021
Applies to:
Oracle Workflow - Version 12.2 to 12.2.4 [Release 12.2]Information in this document applies to any platform.
Symptoms
On Oracle Applications 12.2.4, Workflow Mailer
Actual Behavior
When clicking on any approval link, no email template message is opened. Instead a new Web Browser window is opened.
Expected Behavior
Mail should be opened in mail client, instead of a Browser.
The issue can be reproduced at will with the following steps:
1. User clicks on any approval link.
2. Mail open in Browser, instead of a mail client.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |