My Oracle Support Banner

Error While Trying To Enter Sales Order Lines User-Defined Exception in Package OE_SCHEDULE_UTIL (Doc ID 2039723.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Inventory Management - Version 12.1.1 and later
Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

While trying to enter the sales order lines in sales order form we are getting the following error:

ERROR
-----------------------
User-Defined Exception in Package OE_SCHEDULE_UTIL Procedure Insert_Into_Mtl_Sales_Orders

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Sales Orders form
2. Enter the Customer name
3. The ship to and bill to details are getting populated automatically.
4. Now enter the custom order type name : VIVA Network Order Type
5. Click on the lines tab.It will show this error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.