Unable To Raise An ISO For Parts Of Which The Quantity Has Decimal Value
(Doc ID 2039964.1)
Last updated on JUNE 05, 2023
Applies to:
Oracle Spares Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Field Service Engineer Portal
When attempting to add a decimal values quantity in Parts Requirement page, the following error occurs.
ERROR
-----------------------
Row 1 Quantity - Required Quantity must be a positive integer
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Dispatcher Manager > Find Service Request. Enter the SR number in the search form.
2. under the task level, click on Parts button. An HTML window will open (parts requirement).
3. Enter the parts requirement. information.
3. Select KG as the UOM, Enter the quantity with decimal value then hit Save/Tab
4. Error message will prompt.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |