Disabled Operation Log Reason Codes Are Still Available For Selection (Doc ID 2040228.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Operation log reason codes which have been end-dated and disabled still appear in list of values. When disabled reason code is selected for a new event, the message returned is that new event was saved successfully, but when new event is queried, it does not exist.


EXPECTED BEHAVIOR

Disabled lookup codes should not be selectable in the LOV.


STEPS

The issue can be reproduced at will with the following steps:
1. Go to Manufacturing Lookups form
2. Query Lookup Type = EAM_LOG_REASON_CODE which shows 2 end-dated and disabled codes
3. Go to Asset Operational Log page in Maintenance User responsibility
4. Create event
5. Under Reason field, find the 2 disabled codes to be visible and selectable
6. Message returned that the new user=defined event was saved successfully
7. Query of events shows the event using the disabled reason code was not saved


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms